Refund Policy
1. Eligibility for Refund
- Products must be returned in unused, resalable condition within 7 days of delivery.
- Electronic/Software Products are non‑refundable once activated.
2. How to Request a Refund
- Email service@gyoash.com with your order number, date of purchase, and reason for return.
- We will provide a Return Authorization (RA) number and shipping instructions.
3. Processing Refunds
- Once we receive and inspect the returned Product, we will notify you of approval or rejection.
- Approved refunds will be processed within 10 business days via the original payment method.
- Shipping charges are non‑refundable.
4. Partial Refunds
- Partial refunds may be granted for Products not in original condition, damaged, or missing parts
5. Late or Missing Refunds
- If you haven’t received a refund within 15 days, check with your bank or credit card company, then contact us at service@gyoash.com.
Cancellation Policy
1. Order Cancellation by You
- You may cancel an order before it has been dispatched by emailing us at service@gyoash.com.
- If the order has already been dispatched, our Refund Policy applies.
2. Order Cancellation by Us
- We may cancel orders due to product unavailability, pricing errors, or suspicious activity.
- If we cancel your order after payment, you will receive a full refund within 10 business days.
3. How to Cancel
- Email service@gyoash.com with your order details and cancellation request.
- We will confirm cancellation via email.